Custom Website Payments Pro Hosted Solution Image Size
Philweston
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Posted on
Sep-26-2013
06:28 AM
Hi,
My website uses BuyNow buttons.
I use the 'custom website payments pro hosted solution' checkout (layout c). For years I've had an image in the header of the size 823x140 pixels.
Recently the header image disapeared. When I've tried to upload the image it is reduced in size by a quater.
The uploader states that the image can be 940x140pixels so I'm not sure what is wrong.
My checkout looks insecure and theirfore I'm loosing a lot of sales.
PayPal support have not replied to my many requests.
Help.
1 REPLY 1
snowshoe
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Sep-26-2013
08:52 AM
The maximum size for your business and/or logo graphic is 750 pixels wide by 90 pixels high.
Here's few tips:
* Your PayPal Account must be a "Business Account". * The maximum size for your business and/or logo graphic is 750 pixels wide by 90 pixels high. * The business and/or logo graphic format can be a gif, jpg or png. * The business and/or logo graphic should be stored on a secure or https server. Note, if your business and/or logo graphic is not stored on a secure server, each time the PayPal screen is displayed, a security message will say that this page contains both secure and nonsecure items, do you want to display the nonsecure items? This may scare of some of your customers. If you don't have access to a secure server, there are 3rd party services that can do this for you. For example, check out this site, "www.sslpic.com", the service is free and works well. If you want to keep it simple, you can use the "cpp_header_image" variable in your button HTML code. The line of code would look similar to the example below. Note, you would need to include this line of code with each item and any View Cart Buttons you have. Code: <input type="hidden" name="cpp_header_image" value="https://www.yourwebsite.com/yourlogo.gif"> If you are using "hosting" item button code you can use the "cpp_header_image" variable in your button HTML code. How to modify button code using the "Advanced Variables" in Step 3. Note the text box near the bottom of the page. There you can insert extra variables. For example, to insert the "cpp_header_image" variable just enter: cpp_header_image=https://www.yourwebsite.com/yourlogo.jpg There's no HTML extras, just the name of the variable, an equal sign and the value. If you are using text type button links, then you need to include the following in your text link code: &cpp_header_image=https://www.yourwebsite.com/yourlogo.jpg You can also setup custom pages through your PayPal Account. To learn more about how to setup your custom pages, download a copy of PayPal's Payments Standard Integration Guide and PayPal's Merchant Setup and Administration Guide from this link. Should you have everything setup properly and your business and/or logo graphic is not displaying try deleting your web browser's cookies, temp files and history. When ever you make changes to HTML Button Code and want to test your new code, you should delete your web browser's cookies, temp files and history, then close your browser, reopen and then test. If you don't delete the cookies, temp files and history before you test to see the new email address or business graphic logo on the PayPal Screens, you will most likely see the old information.

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