I have no idea what category to post this under, but I hope someone can help me. I am having a LOT of trouble today, and keep getting jerked around.
I got my PayPal Debit MasterCard in the mail today. I activated it with no problem. I went to add it to my Amazon MTurk Payments Account, and it needs a routing number, and an account number. Well I have the routing number, but no account number... (The Bancorp Bank's ABA routing number : 114924742)
I called PayPal customer service. They sent me to the "PrePaid Debit MasterCard" department. The second time I called, that department sent me to the "Business Debit MasterCard" department. Then that department told me to go to Amazon. Amazon said I needed to contact PayPal. Which I knew I needed Paypal to begin with, seeing that it is a PayPal card and not Amazon card...
The first person I talked to did not speak but maybe 9 words in English! She asked me if there are "words" written on my card.!??!!? So I thought she meant my numbers. I read them to her and she said "No. Words!" So I read everything on the card, and when I got to my name, she said that was it... Then she pretty much said goodbye (I think), and I am left staring blankly at my laptop screen for the next 10 minutes trying to figure out what just happened.
The second call, the woman told me that the ONLY way to put money in PayPal is from one member to another. And told me to go to a store and BUY ANOTHER card. Then she just told me to call Amazon. Even less help than the woman who spoke no English.
I have looked up the FAQ's, as well as all through this forum. I have found ways to add it, on the OLD site before they made all the changes. But there is no Account Center, "Add/Manage Money"or "Direct Deposit" anywhere on my account.
All I want to do is take my money from my Amazon Payments, and put it on my PayPal Debit Mastercard. One end tells me I have a Business Prepaid Debit MasterCard, and one says it's a regular Debit MasterCard. One end says I can get my account number, and one says I can't...
If I can't put my money on it, the card is completely useless. I just need to find my account number.
Also, it says to log into my Prepaid Account, and when I do, it doesn't recognize me. Says I need to make a new account.
Please help.
