Lost Access to email and phone number

ChrisTaylor
Contributor
Contributor

So I have an account rhat is a few years old that I lost access to a while back, I no longer have access to the email associated with it nor do I have access to the phone number, I do Have the SSN And card that I verified my paypal with, And I know the email and the phone number associated to the account There were to shipping addresses on the account my address and a address I had googled to stop people from sending me 0.01$ and getting my address, I have the original address that is associated with the account. I was wondering what I could do to re gain access to ky account, If needed I can take a picture of my SSN Card and send it to paypal as that is how I verified it awhen I added it.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ChrisTaylor

 

Why not contact customer services and see if they can access it for you?


Advice is voluntary.
Kudos / Solution appreciated.
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ShiraYuki
Frequent Contributor
Frequent Contributor

call customer support they can add new email address to your account as long as you can answer some public record questions. then do password reset thru the new email. 

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