Mixed payment

Twicebaked
Contributor
Contributor

I have had aPaypal account for a number of years and no problems . However twice recently when trying to pay small amounts ie under £20 using PayPal the payment has been split between PayPal and my bank card which I don't understand and didn't complete the transaction. The point of PayPal is not to have to use your card! Can anyone enlighten me?

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PayPal_Leslie
Moderator
Moderator

Hi Twicebaked,

 

Thanks for reaching out to the Community!

 

It sounds like you want to use your PayPal balance to fund your payments. To do that, you must have the full amount available in your balance to cover the whole transaction. Here's some information that may help: http://bit.ly/28PbIfb. 

 

-Leslie

 

 

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