how to change my phone number when I can't log in as it's asking me for my phone number

[halloweenjack61]

Can someone please help. Not used my paypal account in a while and since then I've changed my phone number. When I try to log in I can't as it tells me it needs to send a text to my old (now non-existant) phone number. Any idea how I can access my profile to change the phone number?

[kernowlass]

@halloweenjack61

Your number identifies your account so you may need to verify with customer services first before you would be allowed to change the number.

>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.