Clement

[Cn025]

Hi, I have recently moved back to Hong Kong so I created a new PayPal Hong Kong account which I can transfer money to. Somehow I was able to register with the same email address I used in my US PayPal account. I was able to transfer money to my hk account but I haven’t been able to access my hk account since then because PayPal redirects me to my US account every time. Has anyone had problem like this before?

[kernowlass]

@Cn025

As an email address identifies a paypal account then you can't have the same email addresses on x2 paypal accounts.

[Cn025]

Thanks for the reply! Is it possible that I might have a typo on the email address and yet successfully registered a new account? I was able to link my bank account the new PayPal account, but I just can’t figure out a way to log back in.

[Cn025]

@kernowlass Thanks for the reply! Is it possible that I might have a typo on the email address and yet successfully registered a new account? I was able to link my bank account the new PayPal account, but I just can’t figure out a way to log back in.

[kernowlass]

@Cn025

I suppose that is a possibility but your best bet is to contact customer services and see if they can check out your local account details for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".