How Do I Create a list of Customer's Email Addresses

ACA_Convention
Contributor
Contributor

We would like to extract our customers' (convention attendees) email addresses into a simple list but cannot find a way to do it in PayPal. We can go to Invoice Settings and in our Address Book can see some of the customers but there is no way to "page down" or scroll in the listing. So we can't even manually extract them one by one. This is very frustrating. We can't imagine why there isn't an "export email addresses" button somewhere.

 

Any help is greatly appreciated. And no, we don't want to "spam" the entire list with unwanted solicitations. We are a non-profit self-help group and need to communicate with our Fellowship Members about upcoming events like our next convention.

 

Thanks,

ACA International Convention Planning Committee

(Adult Children of Alcoholics & Dysfunctional Families)

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10 REPLIES 10

ACA_Convention
Contributor
Contributor

Is there no one with a solution to this seemingly simple problem? I can't believe that PayPal doesn't have a easy to use utility to LIST YOUR PAYPAL CUSTOMERS.

 

Good grief. Maybe it's time to rethink using PayPal.

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PayPal_Kristen
PayPal Employee
PayPal Employee

Hi - 

 

On the invoice management page you can download all your invoices. Look for the CSV link on the left side right above the table of invoices. This will include the email address of your customers.

 

Hopefully this is what you are looking for.

 

Cheers,

Kristen

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A-FibCoach
Contributor
Contributor

Thanks!

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WalnutHOA
New Community Member

4.13.2016 Still can not find the answer to this question. New account really need to make a client list for invoicing.

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mattifycosmetic
Contributor
Contributor

I know it's a fairly old post, but figured I would add an answer, as I just discovered how to do this. Now that Paypal has a new format, it took me half an hour of searching to figure out how to download a CSV Comma Delimited file of my customer's email addresses.

 

  • After logging into Paypal, the top bar should list an option called "Activity" (it's right next to the "summary" tab).
  • Click on Activity.
  • Next, click the little arrow next to "Statements" (over on the right-hand side of hte page).
  • Select "Activity Export"

 

It will now allow you to enter your custom date range and file type.

I usually select "comma delimited - all activity" - as this imports every single email and physical address into an excel spreadsheet. Then, once the spreadsheet arrives in my email (after about 12 hours), I sort it according to my needs.

 

Hope this post helps save time for somebody!! Cat Happy

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cvigear
New Community Member

Thank you, but I do not see that option any more.

 

Steve

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dmcadefender
Contributor
Contributor

Hi, I was able to find the list at https://www.paypal.com/businessexp/customers while logged in of course.

You would mouse over "More" in the top menu then in the drop-down choose Customers.

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deka0
New Community Member

@dmcadefender wrote:

Hi, I was able to find the list at https://www.paypal.com/businessexp/customers while logged in of course.

You would mouse over "More" in the top menu then in the drop-down choose Customers.


You don’t have to be a business user.

It only shows 20 at a time  then click  “Show more customers” & repeat

There is no way to select dates or sorting or export

To download copy all, and enter into a spreadsheet for sorting.

Customer name     Shipping address     Email address     Last transaction

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Fhain
Contributor
Contributor

1. Log into your PayPal-Account

2. Copy "https://www.paypal.com/cgi-bin/webscr?cmd=%5fhistory%2ddownload" into your browser

3. Voila

 

Regards

 

Alternatively:

 

1. Log into your PayPal-Account

2. Click on "Activity"

3. Right Top, click on "Transaction list"

4. Choose "Activity Report"

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