How to change bank account type to savings?

[chinfernandez]

This new UI is giving me a hard time figuring out how to change bank account type. I wanted to add a bank account but when I click save it always gives me back to checking account not savings. Can anyone teach me how to change this? When I added, there is no selection whatsoever what bank account type it is.

[sharpiemarker]

In the new UI, to add bank, instead of setting selecting a bank name, you select to enter the routing and account number manually where you will see two grey boxes at the top labeled Checking and Savings.  Select savings.

Or you can add bank through the classic version here: https://www.paypal.com/webapps/customerprofile/summary.view

[chinfernandez]

I still don't see two grey boxes. There is no dropdown for bank name. No box for savings or checking account type. Before that, I can't select a bank whatsoever. It redirects me here right away.

[ira28]

Hi @chinfernandez, I'm experiencing the same problem. Have you found the solution to this or were you able to edit your bank account type? When I linked my account I also didn't see the option to choose whether it's a Savings or Checking account. I tried removing the bank account details and re-linked it but still got the same result, my account type was automatically set as Checking.

[chinfernandez]

Unfortunately, I didn't solved this problem. Search thoroughly yet no solution. I'm sorry, mate.

[ira28]

@chinfernandez Hi, thanks for your reply! 🙂 I sent PayPal a message and they said the way to solve this is to call their Customer Support. I'm still trying to figure out how I can call their number since I don't live in the US but I hope this'll help you too. 

[claressa]

Me too. I can't find any option. I can't send payment.

[truthslap22]

Just ask the directly the Customer service and they will be the one to change your bank account type. They will ask permission from you and they will call you over the phone to confirm. I've done that already. Thanks to paypal. 😍

[DadaGr8]

Hi, did you guys found a solution to this aside from calling the customer service? I'm also experiencing this. 

Best regards!

[pepesan22]

I'm from outside the U.S. and I just sent PayPal a message over at the Message Center to request the switch from Checking to Savings.
At first, I received an automated message, something that was already available in the Help section.

So, I told them about it and hoped a person would respond. And they did.

A CSR told me it was switched and when I looked, everything was fine.

Ask via Message Center. Hope that helps.