How to delete old addresses

[bally1]

Hello,

I have had a good bit of time spent on this today, and with alot of input from paypal (to no avail) I have sorted it for myself.

If you have loads of old addresses that are now redundant, this is how you get rid of them (its probably a bit long winded, but it is the ONLY way I have found to do it, not even 3 service representatives could do it.....). I will take you through baby steps (stick with me), its a bit odd, but it works.

1. When you have logged into paypal, click on the gear cog (near the log out button)

2. Your name then appears in big letters on the middle-ish of the page

3. Next to my name, it says "edit"

4. Click edit.

5. It will ask you if you want to change your name, click cancel

6. It will then take you to a more in-depth "My Profile" page

7. Third option down will be, "address" (Name, email, address). You can then see all your previous address and remove as necessary.

8. Ta-dah! It should now be only the addresses you wish to keep

I know its convoluted, but it worked for me. Good luck!!

[Lamhfada]

I don't see a "gear cog" next to the Log In/Out button. Not sure if PayPal has updated their site since this post... I've tried clicking on my name and keep getting directed back to the same My Profile page.

[sharpiemarker]

This may or may not work...but it did for me.

Log on, the use this link: https://www.paypal.com/webapps/customerprofile/summary.view

Click Update in the Address section.

I was able to update an address here as opposed to the new site.

[Julia8884]

YES thank you so much only this works for me 🙂 yay for not having 15+ addresses anymore!!! 😄

[topwoman]

None of the earlier posts worked for me, but this one did.  Many thanks!  I was able to delete obsolete addresses easily!

[Jeffey]

Thanks for the link but... I finally had to make a phone call to get my "guest addresses" removed. After, I followed your link and found I also have some old phone numbers (pre-cell land lines) and clicked on edit "thinking" (silly me) I would be able to remove the old ones. Nope, all I can do is edit the correct number!

So frustrating!! Looking for an alternative online payment, maybe Android Pay?

[Virtual_Tourist]

Log on to PayPal.

Then use this link: https://www.paypal.com/webapps/customerprofile/summary.view to get to the OLD address summary.

NB You can change the order that they are listed on this page (except home which will always be at the top) and that order will appear when you use PayPal from other sites!

[AMIRKHAN123]

Thank you so much, very helpful! 

[1004ron]

Thanks.

Old deleted address comes up on sellers website as "Prefered" address - how can this be stopped - it has almost led to incorrect shipping.

Shame on you PayPal

[JustPlainDan]

I think it just worked for me.  That will be confirmed the next time I order something.  Many thanks ! 

[spettifer]

Thanks for this - hard to believe that we're in 2017 and to delete old shipping addresses you have to use an old version of the site which I would not have found without this post. Why in the name of all that is good can PayPal not make this **bleep** easier? It's pretty basic functionality. Gah!!!