Wrong PayPal birth date and uploading ID

NiccoC1
Contributor
Contributor

Hello. I have a problem with PayPal account. Some time ago i've made an account with wrong date of birth. I have used this account normally, i've accumulated earnings on it and one day i received a limitation because of funds limit. So PayPal asked me for ID and address proof. I haven't showed them that because on my ID i have +1 year than there is on PayPal account. I'm worried that if i them ID with different date of birth, they will block the account and not unfreeze the funds. Can anyone help me?

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3 REPLIES 3

Quandary
Advisor
Advisor

As this is a peer to peer community, account issues such as this cannot be resolved through the public forum.  You may want to contact customer support for assistance.  You can do that through the Help link, on the next page click on Contact Customer Support, from there you can phone or email.

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DPCreations
Frequent Advisor
Frequent Advisor

Why did you use a +1 year birth date? 

Are you over 18?

You would need to phone PayPal support for help.  It is uncertain how it will turn out.  If you are under 18 then your account will be limited and you funds locked.

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NiccoC1
Contributor
Contributor

Yes i'm over 18. I just added wrong number by mistake. When i'm on the verification page (on ID submission page) i see that you can set up birth date, but i'm affraid that's not enough.

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