Zulily says my Paypal account is inactive

cjones28
New Community Member

I have tried to place an order on Zulily using my Paypal. I get an automatic message telling me that my Paypal account in inactive. I use it regularly so I know that it is active. I have called zulily and they said to contact paypal. Usually, when I click pay with paypal I don't even have to log in. I remember sometime ago that I changed that bc I don't always use paypal when shopping on Zulily. So I didn't want it to automatically charge my paypal without asking. Now, it wont prompt me to log in on paypal like any other place I shop and use my paypal. 

When I go into my account, I can go to page that shows Zulily as being linked to my account but when I click delete...nothing happens or I get an error message. 

I hope someone can help me figure out what I need to do to fix it. 

TIA

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5 REPLIES 5

Jstiching
Contributor
Contributor

Zuilily will not allow me to pay with my PayPal account. Help'!!'!!!!!!


@cjones28 wrote:

I have tried to place an order on Zulily using my Paypal. I get an automatic message telling me that my Paypal account in inactive. I use it regularly so I know that it is active. I have called zulily and they said to contact paypal. Usually, when I click pay with paypal I don't even have to log in. I remember sometime ago that I changed that bc I don't always use paypal when shopping on Zulily. So I didn't want it to automatically charge my paypal without asking. Now, it wont prompt me to log in on paypal like any other place I shop and use my paypal. 

When I go into my account, I can go to page that shows Zulily as being linked to my account but when I click delete...nothing happens or I get an error message. 

I hope someone can help me figure out what I need to do to fix it. 

TIA


 

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Jstiching
Contributor
Contributor

@cjones28 wrote:

I have tried to place an order on Zulily using my Paypal. I get an automatic message telling me that my Paypal account in inactive. I use it regularly so I know that it is active. I have called zulily and they said to contact paypal. Usually, when I click pay with paypal I don't even have to log in. I remember sometime ago that I changed that bc I don't always use paypal when shopping on Zulily. So I didn't want it to automatically charge my paypal without asking. Now, it wont prompt me to log in on paypal like any other place I shop and use my paypal. 

When I go into my account, I can go to page that shows Zulily as being linked to my account but when I click delete...nothing happens or I get an error message. 

I hope someone can help me figure out what I need to do to fix it. 

TIA


 

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

so why do you want to delete Zulily from your PAYPAL account if you want to use Paypal to buy on Zulily?

apply for a Paypal business debit card and use it as a credit card,you get 1% cash rebate from Paypal.it taps your paypal fund backed by bank fund

 

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Jstiching
Contributor
Contributor
I need help with this's too I need to get this order placed
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Sunriser
Contributor
Contributor

I have contacted Zulily and sent an email with a screen shot of the message stating my PayPal is inactive. Hopefully they correct this promptly. Don't bother calling them just write <removed> and send a screen shot if you can.  I did see there are other issue that the community has brought up about Zulily like hacked accounts and unauthorized charges. So it could be that Zulily has a few issues!

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