prepaid debit card issues no option to withdraw or transfer

VSK7
New Community Member

new prepaid added to wallet but there is no option to transfer or withdraw funds. Only brings up transfer option between my paypal balance and bank.

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1 REPLY 1

henleydavid
Contributor
Contributor

I kept getting an error that said my phone is not in my name so I can't transfer money.  So I went out and bought a brand new phone and plan and I still can't get my money.  It still says it is not my phone when it definitely is and it is in my name.  So now I am out the money for the phone and still cannot access my paycheck.  My boss is paying me through PayPal.  This is not ok.  This is really hurting people.  I am outraged at their nonchalant attitude about holding your money and not giving it back.  I am looking through here and seeing many people with similar issues.  I'm thinking about calling an attorney tomorrow.

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