About a week ago, Paypal sends me a message saying I can higher limits if I upgrade to business account. I think great, my sales are going good and I have a lot of happy buyers so I'll be able to get higher limits, so I decide to upgrade.
About a week later, without any notification from Paypal, I start to notice that all of my money is pending. Usually when I upload tracking and it shows delivered the money is released very quickly, and this is something that I rely on for cashflow for my business, as well as paying for bills. But everything is now held for 21 days even with verified tracking showing delivered. I call Paypal to figure out what's going wrong, and the rep on the phone said that upgrading to a business account from a 3 month old personal account was suspicious. ..so even though their automated email suggested I upgrade, their automated system has also decided to kill my limits and ruin my 100% top rated eBay business as well.
Here is where it gets even more frustrating. I asked if I revert back to a personal if I can get my old limits back, guy on the phone says it's possible. So I close my business account and go back to personal, after many hours on the phone I was able to get my release amount back to what it was, yet I still have money from over $10000 worth of transactions being held for 21 days even though they have verified tracking showing delivered.
Any suggestions? Should I keep calling? This is seriously causing me a lot of stress, I even took out a loan from Paypal working capital (the irony) to keep my business afloat and survive. What do I do?
