Account Hacked what would you recommend? scammed by "PayPal"

KetraB
New Community Member

Hi everyone,

soo i got this email - as i check it up through the gmail browser on my phone i didnt see anything dodgy, i typed in all my details after pressing "Manage/Cancel Transaction" and it took me to "paypal page".   few minutes after waking up i've realised theres soemthign weird about it so i went on my PC and checked it up there, went through my email the ngone through that "Manage/Cancel Transaction" link and Thank God Chrome put up a massive red wall that this website might use your details etc and is dangerous so Chrome blocked it...     then i went kinda furious as I just gave all m ydetail to some random hacker through a way i was very cauntious about for ages...   so i went to PayPal website through google.co.uk and when typing in my password it said theres soemthign wrong with it.. went to request a new password.. typed in my email address and poof: this email doesn't exist or theres no account with an email like this...  

P.S. never ever ordered anything through Paypal in the past half a year.. (from what i remember)

 

 

 

 

 

 

20 Nov, 2017 05:13:29 BST 
Transaction ID: (gonna hide this as well XD)

 

 

 

Dear (my email) gonna hide it,

You sent a payment of £41.94 GBP to Match.com International Limited.


It may take a few moments for this transaction to appear in your account.

If you did not initiate this transaction, we recommend that you go to: Manage/Cancel Transaction

Merchant 
Match.com International Limited 
http://uk.match.com/help/contact_ex_v.php 
+44 2030596492

Instructions to merchant 
You haven't entered any instructions.

  
  

Description

Unit price

Qty

Amount

Match Subscription 

£41.94 GBP

1

£41.94 GBP

 

 

Subtotal

£41.94 GBP

Total

£41.94 GBP

  

Payment

£41.94 GBP

Charge will appear on your credit card statement as 'PAYPAL *MATCH.COM

 


Invoice ID: COM_  (gotta hide thsi as well idk what's this for anyways)



Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Centre.

Questions? Go to the Help Centre at www.paypal.com/uk/help

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For help, log in to your PayPal account and click Help on any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notification preferences, log in to your account, go to your Profile and click My account settings.

 

 

 
 

 

 

 

Copyright © 1999-2017 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349

PayPal PPX470211350:B8C5669B3

 

 

 

 

 

 

 

 

 

 

 

 

It's either.. me losing my money or my parents, because i have legit no idea what i did with that PayPal account.. 

I wish PayPal sent me some message about actual login from another location or soemthing through a phone message, but as i said, i have no idea. 

Anyone have an idea what can i do about this? (or better leave it..?)

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@KetraB

 

Its a spoof email and NOT from paypal.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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