is this a scam email?

amie-leigh
Contributor
Contributor

hi can any one help i am very concerned  is this real and if it is how do i make sure no money leaves my account

this evening i received 3 emails in the space of 30minutes from paypal saying i had set up for my ebay fees to come out of my paypal (i did set this up months ago but haven't changed it) 

it is 3 different billing agreement i.ds , i have copied one of the emails

 

PayPal

Please review your billing agreement

Dear Amie-Leigh,

You set up a billing agreement to automatically pay your eBay seller fees and any reimbursements made under the eBay Buyer Protection Policy.

Billing agreement ID:Description:

B-2BY13491NF8615455
eBay Seller Fees and Reimbursements

If you didn't make this change, let us know straight away. This helps us make sure no one is accessing your account without you knowing.

Want to change the way you pay your eBay seller fees and reimbursementsrepayments?
To manage your Billing Agreement, log in to your account at www.paypal.co.uk, go to your Profile and click My money. You can choose your payment method and, if you wish, cancel your Billing Agreement in the "My pre-approved payments" section.

Find out more about paying your eBay seller fees and funding repayments.

Yours sincerely,

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3 REPLIES 3

PayPal_AdrianO
Moderator
Moderator

Hey there,

 

I can confirm that this is a genuine PayPal email. If you have not set up these billing agreements I would advise you to change the password and security questions on your account and cancel the billing agreements. Here's how to cancel a Billing Agreement:

 

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click 'Profile' near the top of the page.
  3. Click 'My money.'
  4. Click 'Update' beside 'My pre-approved payments.'
  5. Select the 'Merchant Name' for the Billing Agreement you want to cancel.
  6. Click 'Cancel.'
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tarasula
New Community Member

I got three emails as this lady did within the space of 6 minutes, I took your advice and looked on my account and have cancelled them.

 

Thanks

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Damott
Contributor
Contributor

I received this email today and found that an agreement had been made with eBay Inc. initated 23-03-2012 (today).

 

I did not iniate this aggrement so does that mean that my paypal account or ebay account (or both) have been breached? 

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