No Purchase history

Hawklin
Contributor
Contributor

I do not use a credit card.  I purchase the Green Dot Money packs and load my Pay Pal account that way.  I have made several purchases and my computer recently crashed on me.  Now I am having to go back through my account to get the receipt information for my purchases.  There is no transction history of money added and no transactions for purchases I have made since May of 2009.  when I do a history search nothing is listed.  How can I get my transaction history?

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1 REPLY 1

PayPal_Lilly
PayPal Employee
PayPal Employee

Hello Hawklin,

 

Welcome!

 

Is it possible that you may have another PayPal account where the GreenDot MoneyPaks were added?  You may want to give our Customer Service a call.  They would be able to search our system to see if this might be the case.

 

Hope this helps!

 

Lilly

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