INCORRECT POSTCODE - How do I edit/ammend it/

big-daz
Contributor
Contributor

 

Hope this all makes sense:

 

I have 2 ebay accounts, 1 for selling and one for buying.

 

All the addresses on the selling account are correct on both ebay and PP.

 

The Ebay addresses for the buying account  are all correct on ebay but for some reason, I have 2 addresses on PP - one for my selling account which is correct but the address that comes up on PP invoices when I win an item, for some reason, has an incorrect postcode - 2 digits out, which I may have inadvertently done when setting up.

 

The problem I have is that when I try to find out how to ammend/edit the incorrect postcode for sellers to post items to me,, PP only brings up my 'selling' address, which is correct already!

 

How do I get onto my PP address which is incorrect to edit it and avoid having to contact sellers to inform them of correct postcode?

 

Thanks in advance

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3 REPLIES 3

PayPal_david
Moderator
Moderator

Hi there Big-daz,

 

If there is an incorrect shipping address appearing on your PayPal account, you may need to contact customer services directly in order for this incorrect address to be removed from your account.

 

When you were making payments in the past, you could have manually typed your postal address on the Review your Payment page. As a result, this address would then appear on your account as a 'Gift Address'. You can then select this address when sending payments in the future in order to have your items posted to the address.

 

The only way for these gift addresses to be removed is by contacting customer services directly for more information. When you contact us, we can investigate it further on your behalf and then remove the incorrect addresses from your account for you.

 

I hope this helps,

 

David.

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big-daz
Contributor
Contributor

Thanks for your reply.

 

I have actually contacted PP directly and have thankfully sorted it now but many thanks for you reply.

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Tracieclark55
New Community Member
My postcode is incorrect on PayPal p019fa is incorrect.. The correct one is p0198fa
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