BANK SENT ME A NEW DEBIT CARD AND LAST 4 DIGITS DIFFERENT

[rocketrob19]

HI THERE, HAD A NEW CARD FROM BANK BUT LAST 4 DIGITS ARE DIFFERENT TO WHAT I HAVE ON MY PAYPAL ACCOUNT, WHAT CAN I DO TO SORT THIS OUT. YHANKS

[kernowlass]

Go to your paypal account > profile > my money > click to edit card details.

Make sure you add the new card first and then you can remove the old one.

[rocketrob19]

thanks for that, tried it but when i put details in it goes straight to old last 4 digits, but on debit and credit cards it got new card details. want to withdraw from paypal into my bank account

[PayPal_Maria]

Hi rocketrob19,

Thanks for coming back and updating us!

Based on the information you provided, it sounds like you are being asked to verify that you are the account holder when trying to update your financial details. If this is the case, on your screen you’ll see a drop down menu with the last four details of the financial details on your PayPal account. You need to chose one and enter the full card number (16 digits) or full account number (8 digits) to move onto the next screen.

On a side note, if you have a UK PayPal account, you’ll need to add your 8 digit bank account number and sort code to your PayPal account to complete the withdrawal. It’s not possible to withdraw funds to you bank via your debit card I’m afraid.

I hope this helps and please repost to let us know how you get on!

Thanks,

Maria