CREDIT CARD BLOCKED!! PLEASE HELP.

annewes13
Contributor
Contributor

 

 

Hi Sir, I'm having a problem with adding my card again in paypal. Earlier, I have added a credit card here but I;ve noticed I placed the wrong expiration date in the form and CANNOT edit it again  so I removed it. So, when I tried to add the card again with the correct informations, it says that

 

"This card has been disabled for entry into the PayPal system. Please add a different card. You may also contact us using this form."


😞 Please Reply and help me regarding this. I'm totally new to this. PLease fix this as I don't have any other credit cards to use except this one Smiley Indifferent THANKS IN ADVANCE. Your help and reply mean the world to me .Thanks.!!


 

 

PLEASE REPLY. i don't wanna get another card just because paypal blocked my account 😞 

I ALSO TRIED SENDING AN EMAIL TO THE CUSTOMER SERVICE IN PAYPAL BUT WHEN I'M SENDING THE MESSAGE IT SAYS THAT  "Please enter valid last 4 digits" , though i TYPED it CORRECTLY 😞 THIS IS SO FRUSTRATING > PLEASE HELP..

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74 REPLIES 74

MIbrahim
New Community Member

I;m also having the same probelm! I used to have the correct Card number but then I removed it and tried putting it back on, and it poped up with the same msg! Why is this happening?

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WinOfficially
Member
Member

I also have this problem and I alredy entered the wrong 4 digit code. Can you reset my credit/debit card please.

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WinOfficially
Member
Member

I also have this problem and I alredy entered the wrong 4 digit code. Can you reset my credit/debit card please.

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PayPal_Arda
Moderator
Moderator

Hi WinOfficially,

 

I am sorry to hear this. I can’t view or discuss your PayPal account details in here publicly. I would advise contacting us for more assistance. Here is how:

 

You can contact us by email or by phone.

 

To contact us by email:

 

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click Contact near the bottom of the page.
  3. Click Email us and follow the on-screen instructions. (Even if you're unable to log into your PayPal account, you can still send us a question. Under 'Unable to log in?' click Continue and follow the on-screen instructions).

We'll try to get back to you within 24 hours.

 

To contact us by phone:

 

Please call us for free on 0800 358 7911. We're open from 8am to 10pm Monday to Friday, from 8am to 9pm on Saturday and from 9am to 9pm on Sunday. Otherwise, you can call the Dublin Help Centre directly on 00353 1 436 9004. Rates from overseas landlines and mobiles may vary.

 

I will help. Thanks for posting!

Arda

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OfirH
New Community Member

I can't pay with my amex without my paypal account for some reason I'm getting an error that say that my credit card is blocked.

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kostas_af
Contributor
Contributor

hello 

my name is kostas and om from greece 

i have sent you a lot of messeng but you didnt replay me can you see your messeng box to help me plizz ? thanks 🙂 

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PayPal_Sophie
Moderator
Moderator

Hi kostas_af,

 

Thanks for posting on the Community Forum!

 

At the moment, we don't have access to view the details of your account through the Forum, so we would recommend contacting Customer Support directly for assistance. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

 

Thanks in advance!

Sophie

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PayPal_david
Moderator
Moderator

Hi Grigory,

 

If you have sent us an email in order to request that your card is unblocked, this should be resolved for you when your email has been received and resolved by a customer service representative. 

 

I hope this is resolved for you soon.

 

David.

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rafallelek
Contributor
Contributor

David STOP TALKING that!!!

I ALSO TRIED SENDING AN EMAIL TO THE CUSTOMER SERVICE IN PAYPAL BUT WHEN I'M SENDING THE MESSAGE IT SAYS THAT  "Please enter valid last 4 digits" 

 

MY NUMBERS ARE VALID!!!!!!!!!!!!!!
MY NUMBERS ARE VALID!!!!!!!!!!!!!!
MY NUMBERS ARE VALID!!!!!!!!!!!!!!
MY NUMBERS ARE VALID!!!!!!!!!!!!!!
MY NUMBERS ARE VALID!!!!!!!!!!!!!!
 

 

BUT WE CANT PASTE (TYPE) THAT NUMBER!!
BUT WE CANT PASTE (TYPE) THAT NUMBER!!
BUT WE CANT PASTE (TYPE) THAT NUMBER!!
BUT WE CANT PASTE (TYPE) THAT NUMBER!!
 

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Barakuda
Contributor
Contributor

@annewes13 wrote:

 

 

Hi Sir, I'm having a problem with adding my card again in paypal. Earlier, I have added a credit card here but I;ve noticed I placed the wrong expiration date in the form and CANNOT edit it again  so I removed it. So, when I tried to add the card again with the correct informations, it says that

 

"This card has been disabled for entry into the PayPal system. Please add a different card. You may also contact us using this form."


😞 Please Reply and help me regarding this. I'm totally new to this. PLease fix this as I don't have any other credit cards to use except this one Smiley Indifferent THANKS IN ADVANCE. Your help and reply mean the world to me .Thanks.!!


 

 

PLEASE REPLY. i don't wanna get another card just because paypal blocked my account 😞 

I ALSO TRIED SENDING AN EMAIL TO THE CUSTOMER SERVICE IN PAYPAL BUT WHEN I'M SENDING THE MESSAGE IT SAYS THAT  "Please enter valid last 4 digits" , though i TYPED it CORRECTLY 😞 THIS IS SO FRUSTRATING > PLEASE HELP..


same here, plz help

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