I didn't received two small deposits from PayPal. Unable to confirm my Bank Account with Paypal.

KRISHNENDU1980
Contributor
Contributor

 

Would like to inform You that till date I am unable to confirm my Bank Account with Paypal.On 30/10/2011, I linked up my bank account with Paypal.On 31.10.2011 an Amount of Re.1.00 been debited from my Bank Account by Paypal @ 16:48:04/SWT but till date (08.11.11) I didn't received two small deposits from PayPal.

 

This is the only reason I am unable to confirm my Bank Account with Paypal.I have checked my Bank Account.My Bank Account shows no listed deposits (two small deposits) from Paypal.

 

Please,do the needful from Your end as soon as possible.

 

Regards

 

(Removed by Moderator)

 

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8 REPLIES 8

PayPal_david
Moderator
Moderator

Hi there Krishnendu1980,

 

It sounds to me that you haven't successfully requested the information to be sent to your bank account yet.

 

If you try going to the profile again on your PayPal account and then click the Update option beside your bank account. You can then click the Confirm icon. From here, you should see the step 1, step 2 and step 3 options. Under this, you will see a seperate link that says Set up Direct Debit.

 

You will need to click this link and then supply additional information through your account before the two deposits would be sent to your bank account. Once you have submitted this form, you would then receive the two random deposits to your bank within 2 to 3 working days.

 

I hope this helps,

 

David.

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KRISHNENDU1980
Contributor
Contributor

Hi David,

 

Would like to inform You that I have received the below mentioned e-mail from Paypal on 09.11.11 :

 

 

Dear (Removed by Moderator),

Hello. My name is Arvin from PayPal Customer Service.

I thank you for taking the time to email us about confirming your bank account. I am glad to assist you with your concern.

To better assist you, I have now resent the two small deposits to your bank account. You can check it again after 3 to 5 business days to confirm your bank account.

I can assure you that we will continue to improve all your payment processing needs because we value your business here at PayPal.

Sincerely,
Arvin
PayPal, an eBay Company

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lizbif18
Contributor
Contributor

hi, i have been using paypal to transfer and receive funds for about a year. I was successfully able to make the payments but until recently i was selling a few items on ebay and i received an alert that told me i could not sell this item until i confirmed my paypal account? So i went into it and it told me the 2 deposits would take 2-3 working days. It now says deposits sent 3rd july 2012 so why are they still not in my bank statement? But i am still able to transfer and receive money ? I just cant sell anymore on ebay. Its strange. Please help !

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PayPal_david
Moderator
Moderator

Hi again Krishnendu1980,

 

If you still have not received the two random deposits that have been resent by customer services in PayPal, it could be the case that you may have registered the wrong bank information when you were adding the details to your PayPal account.

 

If the deposits have still not appeared, you should consider removing your bank account information so that you can try to register the correct details to your PayPal account again. Once you have done this, you will then be able to request the deposits are sent to your bank once more.

 

I hope this information helps,

 

David.

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rochelled2012
New Community Member

Hello sir,

 

I have the simillar case to them so as what I've understood, to get new deposits, I must input the correct bank and details to it. I did it already, with my new bank account and updated but it didn't send me new two deposits in the new bank. Even after removing  the old one. Please help me, what should I do?

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puremagic2012
Contributor
Contributor

Please help me I just what to be able to use my PAYPAL account, like i always have. I really don;t know what has gone wrong all of a sudden. (Edited by moderator to remove personal information).

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amalratheesan
Contributor
Contributor

HELLO SIR, 

 I'M AMAL R FROM KERALA

I HAVE GIVEN MY BANK ACCOUNT DETAILS TO PAYPAL AND THEY SAID "Please confirm that you own this bank account. We're sending 2 small deposits to your bank account. In a couple days, you can enter them below."
NOW IT IS AFTER 2  WEEKS
I DIDN'T RECIEVED ANY PAYMENTS  INTO MY BANK ACCOUNT.. PLEASE HELP..   THE CONFIRMATION PART IS BLOCKED AS YOU CAN SEE IN THIS IMAGE BELOW2016-08-06 07_54_34-PayPal_ Payment Methods.png

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laxmi
New Community Member

I didn't received two small deposits from PayPal. Unable to confirm my Bank Account with Paypal.

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