I type my ATM card number instead of my bank account number using withdrawal method

peachyglaze1993
Contributor
Contributor

I put a wrong account number by using the withdrawal method last nov. 7, 2014 after the next day I checked the transaction details then I saw that I put in my withdrawal method the ATM card number instead of my bank account number, will my money will bounce back into my paypal account? if so how many days will it take? I just really need my money desperately to pay my school fees and ps: it says in my paypal account the the transaction is already completed. what does it mean? hope you can help me regarding this issue,

 

 

 

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10 REPLIES 10

PayPal_Arda
Moderator
Moderator

Hi peachyglaze1993,

 

Welcome to our community page.

 

I understand this situation can be annoying. Funds will return to your PayPal balance if you entered wrong bank account details.

 

I hope this info helps.

 

Arda

 

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peachyglaze1993
Contributor
Contributor

Hi arda!

 

 

             thanks for the repyly I am now a bit relieve but how long does it take will it bounce back to my paypal account? im worried because its already 5 days (business/working days) send it on nov. 7 and haven't got any refund and the transaction says its completed so im nervous. shall I wait for a few more days? thank you

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PayPal_Siobhán
Moderator
Moderator

Hi peachyglaze1993,

 

Yes, I would wait a little bit longer. 30 days is the longest timeframe for funds to be returned back to your PayPal balance if they are rejected by your bank.

 

Please let us know after this timeframe if you are still not seeing the funds returning and we will be happy to run a trace.

 

Siobhan 

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rhazoriente
New Community Member
I have the same situation. I puy my ATM CARD NUMBER and the transaction status shows COMPLETED. Im afraid please help and i really need my money back immediately for emergency purposes. Its been 4 days now and I want to get my money. Thank you
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PayPal_Anna
Moderator
Moderator

Hi rhazoriente,

 

Thank you for posting and welcome to the Community Forum!

 

I’m very sorry to hear about the situation.

 

As you can read in Siobhan’s answer, the funds will come back to your card, however it may take even 30 days. I’m very sorry for any inconvenience caused. For the future I would recommend you to add the bank account before you are about to initiate a withdrawal. Here is how to add a bank account: http://ow.ly/TQF6I and withdraw funds: http://ow.ly/TQFue.

 

Hope it helps.

Anna

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Shine1011
Contributor
Contributor
Good day! I was wondering if PayPal can contact the bank so that the funds will be returned back to my PayPal account. Thank you
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Shine1011
Contributor
Contributor
Good day! I was wondering if PayPal can contact the bank so that the funds will be returned back to my PayPal account. Thank you
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crizziaprado
Contributor
Contributor

Hello Good day!!,

 

We have the same case with peachyglaze1993, I entered my car number instead my account number, it says 16 digits, and my account number is only 10 digits, so I entered my card number coz its 16 digits. In that case I haven;t recieve any money on my bank account, what will I do to get back or transfer it to my account number. Its 5 days now and I need it for my school bills this week. Please help me to figure it out.

 

Thanks a lot!

 

Crizzia Lou Prado

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PayPal_Siobhan2
Moderator
Moderator

Hi Crizziaprado,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook, Twitter, email or phone and we would be happy to advise.

 

Thanks - Siobhan

 

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