Problems verifying my account

Livvy364
Contributor
Contributor

Hi,

I have received the two small deposits into my bank to verify my account but, when I input the values it tells me there is an error and the values are incorrect. I have put the two deposits into the submitting form in different orders and it still says there is an error.

 

Is this possibly because I asked to verify my bank twice by accident? So I have to wait for the second set of deposits to come through?

 

Many Thanks,

Livvy

Login to Me Too
1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there Livvy364,

 

Yes, this is the reason- you need to wait for the last set of deposits to show on your bank statement.

 

Just be careful as you only have 3 attempts to enter the deposits before the bank becomes disabled, if this happens we can re-enable it however you then need to request the deposits again.

 

Siobhán 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.