Some required information is missing or incomplete. Please correct your entries and try again.

rdimports
New Community Member

When Trying to Upgrade to a Business Account. I keep getting the message

 

"Some required information is missing or incomplete. Please correct your entries and try again."

 

 If I choose our actual County from the Dropdown box, I am told it is invalid.

 

If I change it to anything else I get the Error above but nothing is highlighted to show the problem.

 

Due to EU rules we are required to submit this information by a certan date, but It is not possible to do so.  We have tried almost every combination of filling in and not filling in boxes.  However it just defaults to a general error with no indication of what the exact problem is.

 

 

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6 REPLIES 6

PayPal_AdrianO
Moderator
Moderator

Hey rdimports,

 

I believe this was a technical issue affecting several account last week. I would advise you to try it fill this form out now again.

 

If this still fails you can contact us directly using the ‘Contact Us’ link on your account.

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shailu
New Community Member
Problem still exists. Cannot use my paypal
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abperiasamy
New Community Member

I had same problem while adding new address. This looks like Google Chrome incompatibility. Mozilla Firefox worked fine.

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AndyThom
New Community Member

I've also been experiencing this problem when clicking the button on our sales page when clicking the View Cart button, but I can find no cause. Any tips?

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Spyke
Contributor
Contributor

I am also getting this message when applying for credit card. originally I tried to apply using my mobile device, then tried on my laptop, and still no joy.  I've tried using several different browsers, as was recommended, and yet still nothing.. I've sent the obligatory email, and now I play the waiting game.  does anyone have any other suggestions?  

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Spyke
Contributor
Contributor

just a quick update; Paypal wrote me back and suggested I put the numbers in incorrectly. I informed them that I tried those numbers 17 ways till Sunday to no avail... He then suggested I call..BTW 800 numbers are not free when calling from a Tracfone..

So I continued to try other options and after downloading many different browsers, one named "torch" finally allowed me to input my information.. with which I was awarded with a page that read " Your Application is in Process--

Please call the PayPal Credit Service Center at 1-8blah blah blah  to complete your application."

so i called it... and.. Its an automated line that asked for my credit card number... WTF

 

when did applying for a credit card become so difficult?

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