error on email confirmation

[rodman_c]

Hello. I have problems on confirming my email address. When I click on the link sent in my email i get error. When I try to manually type the code, I still get error.

The error message is this:

"The confirmation number you have entered does not match our records for this account. Please check the number and try again."

Please help me. Thanks

[Numbie]

My problem is the same. It lasts 10 days... And I need to recieve money from ebay!!!

[PayPal_Maria]

Hi there,

Welcome to the UK Community Forum and thanks for posting!

As we are unable to check the specifics of your accounts through the Community Forum, I’d recommend contacting our Customer Services team for assistance with this error message. If you click on the “Contact Us” link at the bottom of any PayPal screen, you’ll be issued with a onetime pass code and the telephone number.

I hope this helps,
Maria

[cookie014]

funny how the replies you get for this problem suggest contacting customer support via telephone that cost a fortune  as you are in a cue for over an hour needless to say i hung up sick of waiting and cost me £12

[vinnyvinsta123]

so damn true  

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@cookie014 wrote:

funny how the replies you get for this problem suggest contacting customer support via telephone that cost a fortune  as you are in a cue for over an hour needless to say i hung up sick of waiting and cost me £12

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@cookie014 wrote:

funny how the replies you get for this problem suggest contacting customer support via telephone that cost a fortune  as you are in a cue for over an hour needless to say i hung up sick of waiting and cost me £12

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[ktryn]

i recieve the same annoying message

and more than 10 days have already passed

[Nellielady13]

I am having the same problem exactly. Why should I have to ring them and spend that money to contact them. I in the past have heard horror about PayPal and now I know why. I live in Portugal it is really not my phone so how much will this cost me. If I should ever get my money I am considering cancelling my arrangement with the company who has sent me the money. Help Help

[chris1886]

Hi i am trying to confirm my emaill address, it says that it got send to my gmail but it hasnt a number. Is there anyway i can confirm it please?

[missthowe]

Can't believe this has happened. The only rare time I use paypal with ebay and they have errors with confirming a simple email address to an account. Sort it out paypal... This is ludacris