fefund through paypal

paulchristina
New Community Member

when someone refunds money back into your paypal account if it goes on your card how long does it then take to go into your bank account as its been a few days and its still not showing up on my bank?

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3 REPLIES 3

PayPal_AdrianO
Moderator
Moderator

Hey there,

 

Once a card refund has completed from PayPal is generally appears back on your statement in 2 to 3 working days. Please be aware that some banks can take up to 30 days to place refund back on your account so if you cannot see it after 5 working days you should contact your bank.

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mariachaves
New Community Member

How do I know if the money is going to show up on paypal or just go straight into my bank account? I've got the transaction ID, is there anyway I can use it to check the status of the transaction?

 

Thanks

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PayPal_Siobhán
Moderator
Moderator

Hi there mariachaves,

 

A refund from a card payment you made will go back to the card, this can take 5-7 working days. A refund from a bank transfer or balance payment will go back to your PayPal balance.

 

Hope this helps!

 

Siobhan

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