Hi
I've issued an invoice to a buyer (to cover the costs of postage and packing as it was a collection only item but I've agreed to post it). He says he's paid the invoice, but I can't tell if he has or not.
The payment status says 'sent', when you hover over 'sent' it says 'the invoice was sent to the recipient and is pending payment' - so that's obviously referring to the invoice, not the payment. There is also a tab to 'remind' the buyer about the invoice.
So, it's saying the invoice is to be paid, but when I look at the tab 'payments received' it is listed on this tab.
I'm finding it totally confusing, has it been paid or not - I feel there are conflicting messages from Paypal. I can't really tell if it's been paid from my balance either, as I have quite a few other transactions and none of it adds up to the amount in the total!
Very grateful for any help or advice, thank you.
