iphone on gumtree

[margaretbain]

hi just bought i phone 4 on gumtree yesterday and was told they would post 2 day and the would give me tracking number i still havent recieved it yet im going to canceell the transaction as they might be scamming me why do people do things like that

[PayPal_AdrianO]

Hey there,

If you’ve already completed your payment then you will be unable to cancel it. You can, however, file a dispute for ‘Non-Receipt’. To open a dispute on a transaction, please follow the steps below:

1. Log in to your PayPal account at www.paypal.co.uk
2. Click 'Resolution Centre' near the top of the page.
3. You will have the option of:
• Clicking the ‘Dispute a Transaction’ button, or
• Clicking the heading ‘Report a Problem’ and then clicking the ‘Report a Problem’ button.
4. Select ‘Item dispute’ and click ‘Continue’.
5. Click the 'Find transaction ID'. A new window displays your transaction history.
6. Click the ‘Transaction ID' you want to dispute.
7. Click ‘Continue’ and follow the instructions.