log in problems on my blackberry.

sholin
Contributor
Contributor

Hi

I am unable to log in to my PayPal account straight from ebay on my mobile a message comes up "your PayPal session has timed out"  that is all i can read as i can not access the full message on my screen (it won't allow me). I am able to pay for my items from the computer (without any problems) but its just the mobile, it does not make sense!!

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5 REPLIES 5

greigboy
Contributor
Contributor

Im having the exact same problem with paypal on my blackberry, i work away alot and dont have ready access to a pc and i often have to wait several days to pay for ebay items.

 

hopefully someone will be along with a remedy

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greigboy
Contributor
Contributor

I tried clearing the cache, browsing history and cookies and it makes no difference, on being re directed to the pay pal site from the ebay app, I get a message saying by pay pal session has timed out, I log in again and it immediately says its timed out, there are loads of folk on the net with this problem, but nobody has posted a solution, clearly a bug with either the ebay or paypal blackberry app. 

 

i sent a message to blackberry app support weeks ago but i only got an automated response, can someone please look into this as its ruining the app for me.

 

 

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PayPal_Wayne
Moderator
Moderator

Hi there,


I am going to reach out internally to see if there are any known issues. As soon as I hear anything I will let you know. Can't promise anything but I will try get some answers Smiley Happy


Wayne

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sholin
Contributor
Contributor

sholin
Contributor
Contributor
Thank you everyone for responding to my problem. Still have the same problem, even tried some of the suggestion hopefully somebody can resolve it for us 🙂 It would be gr8 😄
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