Can't verify my visa debit card

miguelfernandes
New Community Member

I've created an account and when i try to add a debit card, it asks me for the "CSC" code which my card doesn't have so i just click "Continue" since the page tells me that if i don't have the code on my card i can just leave it blank, the problem is that when i do click the button it just tells me:

"Some information is incorrect or missing. Please correct your entries and try again. - Card Security Code: Please enter a valid verification number. The verification number is a 3-digit number printed on the back of your card. For American Express cards, the verification number is a 4-digit number printed on the front of your card." Am i missing something here?

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

Is this a prepaid type card?

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Maulderbriar
Contributor
Contributor
I had a paypal account that allowed me to press a box and use my debit card I altered a password and that page and option has disappeared how do I get it back iam on the verge of balding out from paypal and e bay. I use an ipad
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PayPal_Siobhán
Moderator
Moderator

Hi there Maulderbriar, 


Sorry to hear you are experiencing difficulty. 

 

Can I ask that you go to your profile & click on 'edit' next to 'debit & credit cards', is your card due to expire?

 

Please try log in from a PC & when you are completing your payment you should see 'more funding options'. 

 

Let us know how you get on,

 

Siobhán 

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