Card declined by issuer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi gap14,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
when you add a credit card or update your credit card information, we temporarily charge a small test amount to your card. We do this as a fraud prevention measure to ensure that your card is valid. This temporary test charge is then reversed to the card, but it's up to the card issuer to accept this test transaction.
If
your card issuer doesn’t authorise the temporary test charge and when you try to use the card with your PayPal account, the card is declined. This means that it's not PayPal who declines to add this card, but actually your card issuer declines to use it on PayPal.
Here are some of the reasons why your card issuer may not authorise the temporary charge:
•The card issuer might be having technical problems that prevent us from requesting the authorisation.
•The card issuer, as part of its own fraud prevention measures, might block the transaction because it doesn’t fit your normal spending patterns.
•Your card is not activated for online payments.
•You might have exceeded the limit on your card.
Please contact your card issuer and request they release your card for online payments.
- Siobhan

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.