Problems at checkout with Addresses when buying from a supplier and sending to our customer

[Laptopbag]

Hi All,

I have a supplier where I buy from their website as if I was a normal customer...I go through to checkout and select to pay via Paypal - I then enter the new shipping address of my customer. The problem is, that the address keeps on automatically inserting the name of my company...so for example, lets say I enter the following:

Joe Bloggs,

10 Garden close

London England

I then save it and continue through the payment screens.....but it then creates the following address automatically:

Joe Bloggs

Laptop Bag Fashion

10 Garden Close

London England

Is there a way to stop it inserting the Laptop Bag Fashion name? I cant seem to find a way?

Really appreciate any help on offer

Kind regards

Chris

[PayPal_paula]

Hi Laptopbag, 

It may be automatically defaulting if you have a return postage label set  up. 

You can choose to make a link available that gives buyers the ability to create a return postal label. Here's how to change the return address that will appear on the return postage label, should you make this link available to buyers:

1. Log in to your PayPal account at www.paypal.co.uk
2. Click 'Profile' near the top of the page.
3. Select 'My selling preferences' on the left side of the page.
4. In the 'Posting my Items' section, click 'Update' next to 'Postage information'.
5. Beside your address information, click 'Edit Address'.
6. Select an address from the drop-down menu and click 'Continue', or click 'Add Address'.
7. If you're adding a new address, enter the information requested and click 'Continue'.

I hope this helps

Paula