Do you have a paypal negative balance or owe paypal money??
Just googled it and it seems its related to a debt collection service from paypal.
Do a google yourself and you will see what i mean.
Best bet is to contact customer services direct and see if there is a problem.
Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent.
OR have you considered contacting Customer Service via Facebook or Twitter?
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
