What information does merchant see?

sunny123
New Community Member

When I pay a merchant's invoice, what information do they see about me?  ID, address?, etc

 

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3 REPLIES 3

PayPal_paula
Moderator
Moderator

Hi sunny123, 

 

The merchant will see your name, email address and shipping address. At PayPal, we aim to only provide the information needed for a sale to complete successfully. 

 

Your name and shipping address is required for your merchant to post your item to you and your email address is needed to send confirmation emails or shipping details directly to you. 

 

I hope this helps

Paula 

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reynardr
New Community Member

Does the merchant always see my full name, or just the name with the shipping address?

I ask this because for digital services, I do not want to share too much information and I select an empty shipping address.

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kernowlass
Esteemed Advisor
Esteemed Advisor

They will see your full name as most peoples items are posted and so that is a requirement.

 

Be aware that there is no "buyer protection" on paypal for digital / virtual items.


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