Why didn't an employee answer my post?

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Welcome to the PayPal Community Help Forums!
You've probably clicked on this topic because you've just posted a question. I'm really glad that you checked in so I can offer some tips to help you make the most of your time here in the Community!
The PayPal Community Help Forums are a venue for member to member assistance. This is the place to go to find tips and general answers discovered by other PayPal customers, and to share the ones you've found. The beauty of this kind of environment is that it gives you access to a wealth of perspectives and a variety of available solutions - not just those that a PayPal Customer Service representative might have. Employees of PayPal have lots of great information, sure! Still, who better to offer an outside of the box solution than someone who uses the products and services every day, just like you?
Please keep in mind - the Community can only answer questions that don't require the specific details of your account. If your question will involve review of your account details, contacting Customer Solutions is the way to go. Simply click the link above, or log into your account and click "Contact Us" at the bottom of any PayPal page. If you use Facebook, another option is to reach out to the PayPal Facebook page by PM.
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If the information you're posting is not a question or an answer, you may be looking for the Suggestions for PayPal board. We definitely invite you to share your constructive perspectives there as well!
Again, welcome! We're very happy to have you here!
Olivia
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They didn't answer mine either, or my emails and when I was asked to take the survey and I gave them zero points well what do you know there was an error and my survey couldn't be submitted. PayPal help is useless...so far I haven't gotten.
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please be patient mam. please wait your term for the answer thanks for a while have a great day.. 🙂

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