Account Has Been On Hold Forever

[ChampionChan888]

I already sent some documents to confirm this but it has been months and not simply 2 to 3 business days as mentioned. It's just that message and a button with "Go to account overview". I never heard ever since last year. Need help

Thank you for providing the required information. We’ll get back to you within 2-3 business days.

[Debz2451]

You can phone PayPal direct and speak to a real person who can help you 🙂

[ChampionChan888]

Can it be resolved via email or chat? It would be expensive to call from the Philippines to a US number.

[kernowlass]

@ChampionChan888 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.