Account Limitation For No Reason

Jaymzonline
Contributor
Contributor

I've been finding a common trend of PayPal limiting an account for no reason whatsoever. 

I've contacted PayPal Customer Service for support on the issue, however, were unable to assist besides raising a ticket with the back office. 

All I have received from PayPal is the "You can no longer use PayPal" email and that I violated PayPal's Acceptable Use Policy.

After reviewing everything to do with any PayPal payments I have never had any transaction in my Resolution Centre to review, and when calling Customer Service they were unable to determine a reason why my account was limited. 

I had also received a $5 PayPal voucher as a token of appreciation from PayPal that I cannot use due to the limitation. 

 

I called a third time regarding an update to which they were unable to determine a reason behind my account limitation and could not give me any reasoning behind the limitation besides the fact that I am limited. 

I had raised the query of  "How can I escalate this issue again" and was met with "I'm sorry you can't" and "You will have to use another internet payment provider". 

 

I would think that after 10 years of using the PayPal service without an issue that an account can be limited without any reasoning whatsoever is poor form. I don't even know whether or not I have the energy left to seek any assistance with this.

 

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