Account access temporarily limited- provide proof of fulfillment for paypal to restore account
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Started selling on ebay again after a long layoff printed four shipping labels then PP shut me down!
PP Wants me provide proof of fulfillment for items shipped with tracking numbers
which I do not have yet because they disallowed be from purchasing shipping labels with my PP account.
I did comply with three of the four of the fulfillment requests.
1. Upload a photo .....Completed
2. Provide your business info ............ submitted for review 11-26-11 7:00 pm
3. Provide proof of FULFILLMENT .......... made seven attempts to SUBMIT all failed
4. Provide purchase receipt from your supplier .submitted for review 11-26-11 7:10 pm
But paypal restore account will not let me Provide proof of fulfillment. After trying to comply with the
restore account with the Provide proof of fulfilment and hit Submit the time circle spins and spins it never
completes the submit action. I submitted the proof of fulfillment information over six times.
Each time I got two GREEN check marks indicating I filled in and supplied the correct requested information and then hit the submit button.
Still over 45 minutes later the thing is still spinning waiting to submit!
Also I talked many time to PP reps about selling on eBay when I was activating the PP business debit card not once was I given a heads up about being temporally limited for selling on eBay
Provided a few snip attachments the last one is the submit button spinning & spinning & spinning now for over 90 minutes!
PP said it could take 7 days to resolve. Please resolve 11-27-18 I only a few days to ship eBay sold items in a timely manner to keep my perfect 100% positive feedback rating.
Please advise
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Account Limitations
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You need to contact customer services to resolve any limitation or account issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Advice is voluntary.
Kudos / Solution appreciated.
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I had this exact problem when trying to provide proof of fulfillment, I finally had to use my laptop to provide the information and it went through. Just curious how long did it take for them to accept all of your documents and restore your account?
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I had the same error when using Microsoft Internet Explorer, but it worked fine immediately using Google Chrome.
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Hey did you ever fix your problem? PayPal is asking me for the same thing and I have 600 dollars in the account and I can't withdraw it.
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Did anyone lost money from those **bleep** ; i have 1k in it and i am selling services like web development and instalation services.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Is there anything I can do so that paypal review my documents until Monday? in Disputes and Limitations Archives
- Was this a phishing email? in PayPal Basics Archives
- I have still limited access after succesfull verification in Disputes and Limitations Archives
- How do I show proof of order fulfillment when I don't ship any items? in Disputes and Limitations Archives
- Limited account. How do I purchase reciept from a supplier if I am selling DIGITAL goods? in My Money Archives