Account was limited and it wont tell me why or how to resolve

godemperor67
New Community Member

 This is the email I got, it gives me no reasoning as to what part of the agreement I apparently "broke", Gives me no steps to resolve int eh resolution center, just a big page that says "You can't use PayPal anymore" I have no idea what I did that could've caused this.  And I'm freaking out because all of my income comes through my paypal account.  I looked through the Acceptable Use policy and have no idea what could have possibly violated it.  I can't wait 180 days to resolve this.

 

Here is the email:

After a recent review of your account activity, it has been determined that
you are in violation of PayPal's Acceptable Use Policy. As a result, your
account has been permanently limited.

Please remove all references to PayPal from your website/s and/or
auction/s. This includes not only removing PayPal as a payment option, but
also the PayPal logo and PayPal shopping cart.

Per the User Agreement, when PayPal permanently limits an account due to an
Acceptable Use Policy violation, any funds on your account are held for 180
days.   After 180 days, if applicable, we'll contact you with information
on how to withdraw any money in your PayPal account.

Note that should any chargebacks result in your account balance falling
below zero, then you will also need to settle the amount owed to PayPal to
avoid further action.

You can find the complete PayPal Acceptable Use Policy by clicking Legal at
the bottom of any PayPal page.

Sincerely,
PayPal, Brand Risk Management

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