Hello, I have a payment for some protein powder I ordered from the myprotein site that is pending. It has been stuck on that status since October 13th and I would like it to be cancelled since the company literally has done nothing in regards to the order. Not an order processing email, nothing. I’ve tried contacting them 3 times with no success now and just want to cancel the pending payment so I can use the money to buy elsewhere. My issue here is that when I try to start a dispute through the resolution centre, I get returned with an error message saying I can’t open one for that transaction. I try the message centre and all I get in response is an error message. The transaction ID is O-2LJ113913T266763P. Please help as I’m stuck and really need the pending payment to be cancelled so I can use the money. Thanks in advance
