Carethy
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Purchased some Valentino product from Carethy
after waiting for so long, I requested to know where my order was. They replied saying they were unable to obtain the product.
i then requested a refund for which I’m still waiting.
have reported to PayPal but don’t want others ordering from this company and being let down
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Yes I made the same mistake of ordering from them without checking reviews. They've done their website branding, SEO and marketing so professionally that it seems genuine. I will exhaust every means possible to get my refund.
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I wish I had seen this message before. I have been scammed by Carethy, too — found out just recently that there are thousands of reviews online describing the same scenario that happened to me. I have yet to get in touch with PayPal - it dawned on me just a few days ago that I am never going to get a refund from Carethy for the order they never shipped. Now they’re claiming they had issues with their payment platform — same email they’ve sent to other scammed customers for months and months. Why does PayPal not block their account? I found more than 1,200 reviews on trustpilot from people that have been scammed this sam way I had. What kind of proof does PayPal need ? Or PayPal doesn’t care about us regular account holders, but just the money they will make from the transaction, regardless of the fact that it’s a fraudulent one?
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One of the absolute worst companies I've ever had the misfortune to deal with! When my delivery date came and went with zero communication and no sign of my products, I contacted Carethy for an explanation. The first time I made contact, they lied and said my items had already been shipped and would arrive on time. The second time, they told me there was a delay due to unavailable stock (at which time, they issued a partial credit for less that what I was charged for the unavailable item). The third time, I was told that there would be an indefinite delay due to the Covid-19 crisis. I finally got so fed up that I decided to dispute the payment and lo and behold, one week later, part of my order arrived ... two months late. Do. Not. Waste. Your. Money.

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