Charged for a service that isn’t in business.

grammyjane7
New Community Member

I used Craftsy years ago.  I purchased classes and patterns which were supposed to be mine forever. From time to time over the years I would login to use the patterns.  Recently I received an email from a company called Blueprint.  They informed me that they had taken over Craftsy.  They also said that they were going out of business in July. They said they renewed my membership.  I checked with and sure enough I was charged $120.00 for a yearly membership without my knowledge.  The company was well aware they would be out of business. I started a claim with PayPal.  They said I needed to contact the company which I have to no avail.  What is my next step.  I feel this is fraud. Also I logged into my Craftsy account and all my classes and patterns are gone.  I have the ability to purchase more but everything I paid for is gone. Please help me if you can.

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