Hi everybody.
This morning, I woke up and saw a transaction email from paypal, it said there was a payment I made on Chegg . It's weird since I stopped paying for their subscription years ago, I wondered why they suddenly start charging me again. I went on chegg to check what's going on, then I found my account was linked to a weird email which I don't know so I couldn't retrieve nor log into it. I went to Chegg customer support for help, then I saw on their facebook page, lots of people are in a similar situation like me, they said they have waited forever to get the problem solved.
I lost 30$ for a 2 month subscription on a service that I couldn't even get access to and I'm really sad. I know I'm still lucky since I found this issue early (some people out there lost a year worth of subscriptions).
I just want to report this to the community and it would be nice if I can get some tips on how to deal with this, I really appreciate your help, thank you so much.
transaction ID:
44177456WM974573K - June 4, 2021 at 9:03:09 PM GMT+7
12L8512984302244P - July 4, 2021 at 6:35:13 PM GMT+7
