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I purchased an item from this company that never was delivered to my mail box. This company provide a tracking number to Pay Pal saying that the product was delivered. I never received any email from this company providing me the tracking number. Pay Pal closed the case in favor of the company that provided a false information. I’m a long time Pay Pal customer and I have no reason for lie about this matter. Never buy anything from Danceage. They announce in Facebook, be careful with their fake adds.
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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After 45 days, l received my shorts but the sizing was wrong (order size 34 but it was like a 32) and the stitching was all messed up. So I sent them 4 emails for a return and refund. NO RESPONSE. Now what ? HELP? Mike <removed>.
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Definitely a scam. Charge appeared on my bill without making any order. Paypal however closed the investigation and suggested that the transaction was legit. Now I'm convinced that Paypal does not investigate cases of fraud and choose the easy option of closing the inquiry on the basis that it was legal. Why would they waste time to investigate when it offers no benefit to them. I am so disappointed !!
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Order stated " Fused Glass" was cheep molded plastic!! Tried to contact company numerous times but never got a reply. If i knew they were Asian/ China based would never have ordered. Stick to Amazon as the back their advertised products!!!!
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Also had the information from pay pal that stated my item was delivered which is a lot of nonsense,but as no tracking e-mail was received any information required cannot be obtained.
It appears pay-pal are complicit in this as they seem to ignore all the complaints from people out of pocket.

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