Dispute denied even though the site was a scam?

[Kygirl2008]

Dispute denied but it was supposed to be an order from Lowe’s and some name came up with Chinese writing. Do you not get a refund for fraud?

[PayPal_Donna · Accepted solution]

Hello,

@Kygirl2008,

Welcome to the PayPal community and thank you for your post.

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

-Donna

[Kygirl2008]

Thank you