Feedback on escalating a ticket

[dlao]

Hi all, I've just escalated an issue i have with a seller to PayPal. I did not receive a confirmation e-mail about this and the ticket is not updated in any way. It's important for me to be sure this is handled well because the ticket will be closed in a few days. Does any of you have experience with this? Daniel

[PayPal_JonK]

Hello @dlao,

Thanks for using our Community Forums! I'm sorry to hear you're running into some issues with a recent dispute. Normally, you can view the current status and / or any updates to your case through the Resolution Center. If you run into any speed-bumps along the way, feel free to reach out to our Customer Support teams by clicking Contact at the bottom of any PayPal page for assistance. 

Best wishes!

 - Jon K