I've have a Paypal account linked to my bank and verified for several years, but I also have a separate account with the same bank that is not affiliated with Paypal in any way. I just saw in my online bank statement that three (3) Paypal micro transactions were made in my UNaffiliated account last week, meaning someone is fraudulently trying to link my account.
I called Paypal customer support to explain the problem and try to have them track down the Paypal account trying to fraudulently access my bank account, but their only suggestion was to contact my bank and report the fraud. I'm going to contact my bank and have them block ALL future attempts from Paypal to transfer money and initiate an investigation, and I also changed my bank's login password.
But is there anything I can do to get Paypal to take an active interest in the fact that one of their accounts is actively trying to commit fraud against me? Is there a special phone number for account security that I can call who is not as ignorant and completely unhelpful as the general customer support person was about this? She said there's nothing they could do, and I have to address it through my bank. Am I crazy to think they should WANT to know about this happening?
