Fraudulent transaction

Papabeardaddio-
New Community Member

Hpincuklimi <Removed>Theses have taken £20.99 not appearing on PayPal but it is my bank account. Anyone else this has happened to

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Papabeardaddio- 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

Have you bought computer stuff or peripheral equipment from here?

HP INC UK LIMITED


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Kudos / Solution appreciated.
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Anthony88258
New Community Member
Yes, I did. Strangly I haven't receive any email confirmation to my purchase. What should I do ? Thanks
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PayPal_Joy
Moderator
Moderator

Hi @Anthony88258,

 

If you have made a purchase using your PayPal account and it appears in your PayPal account but you have not received a confirmation from the merchant, I suggest opening a dispute if it has been at least 7 days since you made the purchase. You can find steps on how to do this by visiting the link here

 

I hope this helps!


Joy
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062
New Community Member
Me too Last month and this month
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Tpot71
New Community Member
This has happened on my daughters account today. We've blocked her card and reported this activity to the card issuer.
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