Gadget Group is a SCAM

Epro203
Contributor
Contributor
Ordered a home security camera that was never delivered. The company's email is invalid. $34.94 loss due to scam via PAYPAL merchant.
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12 REPLIES 12

kernowlass
Esteemed Advisor
Esteemed Advisor

@Epro203 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return the item to get a refund
.
https://www.paypal.com/us/smarthelp/article/FAQ3544




Advice is voluntary.
Kudos / Solution appreciated.
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CJR531
New Community Member
I purchased the 2-in-1 High Pressure Washer 2.0 - Without Foam Bottle / 11.8inches(30cm), September 28, 2020 and haven't gotten any notification. I believe it is a scam. PayPal shouldn't allow them to use their info to promote fraudulent activity
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I ordered a hand held chainsaw they sent me a pruner handheld value about $3 I paid $44.49 they are thieves are they paying PayPal?
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tathra22
Contributor
Contributor

I agree - the same thing happened to me. Pruner instead of Chain-saw!!

How come Paypal allow this mob to carry on - don't Paypal read the feedback items like this.

Too many scams with this mob.

Paypal - please note and get rid of them.....PLEASE 

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BillyBob14
New Community Member

My "chainsaw" arrived today. Such a scam. Can't believe I fell for it. Will be asking Paypal for my money back.

 

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MarieTS62
Contributor
Contributor
Same here
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Dgm3339
Contributor
Contributor
I too ordered the mini chain saw and received a cheap hand pruner. They claim I ordered the pruner. Who would pay 29.99 for a $5 pruner? Dispute on its way.
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GS54
New Community Member

I too ordered the "Rechargeable Mini Wood Cutting Lithium Chainsaw on a Christmas Pre-sale. Instead GadgetGroup just sent us basic, non-powered, hand held pruner. Not worth the hassle of returning it due to the freight costs, as I suspect they factor in. Rip off merchants. 

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su_and_Dave
Contributor
Contributor
Us too. Now they are trying to tell us that we actually ordered a hand pruner at a greatly inflated price. This is obvious mis-selling!
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