Help, I think I got bogg bag scammed

Kristonc
Contributor
Contributor
I wanted the bogg bag and dillards was sold out so I decided to go to google and go to website myself. I purchased thru PayPal last night. Today I look thru paypal transaction and the seller is foreign and the email looks generic. This does not look like an official boggbag site. Its after midnight and no one I can contact right now. What do i do next. Can i get pay pal to hold the payment until we know this is a lagent authorized seller.
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7 REPLIES 7

misserandom
Contributor
Contributor

File a claim w/ paypal. I ordered june 20th had to file a not received claim, July 30th, no response and a fake tracking # was provided, paypal closed the claim. I received some fake plastic enlarged thing. I had to re open the claim, but this time a "item not as described" claim; seller suggested me shipping it back & then I'd receive a full refund. I called paypal and explained the situation, and said if I ship it back, it will not be at my expense and wondered how do I know they will be honest and live up to their promise. Paypal resolution center had me file a ic3 claim (Internet Crime Complaint Center (IC3)) and refunded my purchase price. Took sometime but paypal was great and backed me up. 

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Kristonc
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Contributor
Ok I called paypal today to do a dispute. The seller has 10 days to respond. In future I will need to do more to verify real website for items I'm interested in.
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Done99
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Lots of scam sites using PayPal and PayPal will give you a hard time with refund
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Done99
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They are well aware of all these scam websites and should not have to take time to get your refund. Be careful with anything that pays with PayPal.
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Done99
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Good luck with PayPal, lots of scam sites using PayPal to make you think it’s legit. PayPal is overwhelmed with scam sights and they will give you a hard time trying to get your refund. Stop using PayPal to pay
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misserandom
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It's a process, you do need to go through their steps/process. I got my issue resolved. You just need to be patient and diligent. Paypal will help but its not instant. 

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Kristonc
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Contributor
Thank you
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