Help! INFOSCORE FORDERUNGSMANAGEMENT GMBH message

AitorAbonjo
Contributor
Contributor

Hi all,

 

Since the beginning of March, I have been receiving these type emails regarding a debt payment from Paypal that is now managed by this company. I have checked my Paypal account in case there was a missing payment or some kind of debt but could not see anything. I tried to call Paypal but I can only get German recordings or German-speaking agents which were not helpful at all. 

Screenshot 2020-04-06 at 12.52.25.png

 

Any idea how to get more info regarding this stuff? Is it a real claim coming from Paypal? 

Login to Me Too
2 REPLIES 2

Teddy25
PayPal Employee
PayPal Employee

Hi @AitorAbonjo 

 

Hope all is well.  Thank you for bringing up that matter to our attention, i strongly suggest to have that email forwarded to our spoof@paypal.com for i have a strong feeling that is a pishing email and please do not do anything or click any link on that email let our team analyze this email.  Kindly read this topic it might help you in the future How do I report a fake PayPal email or website? and this link as well https://www.paypal.com/ph/smarthelp/article/how-to-spot-fake%2C-spoof%2C-or-phishing-emails-faq2340?... . I hope i was able to assist you . Stay safe.

 

**** If you find my post very helpful please enrich the community by giving me kudos or accepting it as a solution. ******

Login to Me Too

bridiegrrrl
Member
Member
hi.. i have automatic payments taken at the end of each month from eBay GmbH... i never authorised these either! PLUS I get charged loads with PayPal fees. Is this legal?
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.